Susan Paul is a solicitor, former Employment Judge, and senior NHS leader specialising in leadership development, relationship management, employment law, and dispute resolution. With over three decades of experience spanning private legal practice, judicial service, and executive leadership, she brings a rare combination of legal precision and operational depth to her work.
Susan is Chief Executive of First 4 Health Group, a London-based GP Super Partnership employing over 150 healthcare professionals, which she has grown and developed over 23 years. She advises NHS managers, GP partners, and healthcare organisations on complex employment matters, partnership disputes, and organisational and business challenges across primary care and other organisations working within the health and social care sectors.
Susan is committed to supporting the development of effective, high-performing, values-led teams particularly within the NHS and healthcare sectors. The success of any business depends on the quality of trust, communication and relationships that exist within the teams. Disputes and friction in the workplace can destroys the ability of leaders to focus on the true purpose of the business. Accordingly, she works closely with all leaders but particularly enjoys working with entrepreneurial leadership teams and early-stage ventures to support them to create successful businesses with strong leadership teams. She specialises in supporting busy female leaders who “want it all” to maximise their potential and thrive in the workplace.
In 2024, Susan was appointed Honorary Health and Law Fellow at the University of East London. She has served as Leader in Residence at the University of Leeds Business School for over ten years, receiving both the “Vice Chancellor’s Leadership Award” and “Leader in Residence of the Year Award”.
