Susan Paul

My passion is to facilitate the development of working environments that support leaders to build compassionate and effective teams who 'create a world that works’. Organisations focused on purpose and run by people who are empowered in every area of their lives.

Susan Paul has joined Spencer West LLP as a Partner specialising in Employment Law, Conflict Resolution, Executive & Leadership Coaching, NHS Primary Care, GP Partnerships, Primary Care Networks and related healthcare organisations.

Having previously served as an Employment Judge, Susan is a purpose-driven business leader who leverages her expertise in employment, conflict resolution and business leadership to support the development of NHS and other healthcare organisations looking to create a strong foundation for the growth of their business. Susan has an exceptional track record of driving positive change and fostering the professional and personal development of both aspiring and established leaders.

Susan is the Chief Executive of the First 4 Health Group, a group of NHS GP practices in London. She has developed specific management systems and coached and developed leaders and management teams within the organisation enabling its growth over the last 22 years into its current ecosystem of 180 healthcare professionals and support staff working over multiple sites.

In her role as an Executive Leadership Coach and Mentor, Susan has coached professionals across various sectors for over 33 years developing ‘SuccessPathways’, her signature holistic coaching method.

She believes that we should recognise and ‘pay forward’ the support that we have received on our journey. She has served on the management team (for 10 years) and supported the work of a local domestic violence charity for the last 32 years. She also supports students at Leeds University Business School through her role as a ‘Leader in Residence’. In 2016 she received the Vice Chancellor’s Leadership Award for her outstanding contributions to the support and advancement of Leadership within the University.

As a seasoned Lawyer, Executive Coach, Mentor and Businesswoman, Susan continues to make significant contributions to the legal and healthcare sectors, by embodying the principles of transformative coaching to empower solution-focused compassionate and effective leadership in business.