Discussing the topic of how staff mental wellbeing in the UK retail sector can be prioritised now that restrictions are being lifted, Employment Law Partner Amanda Lennon has been quoted in key industry title Retail Gazette.
The article looks at how, according to a survey by the publication, retail staff's mental health has deteriorated, and considers how the industry can support its workers during the reopening.
Amanda is quoted extensively, both at the opening and the conclusion of the article. She says, “There is a huge spectrum of mental health issues and everyone is an individual, so a one size fits all approach won't work. Having a decent occupational health service is the base line. Developing an open and inclusive culture is important. The more that mental health is talked about, the more likely that people will come forward to say that they need help. Retailers should make efforts to ensure that there is no shame or stigma associated with it, good employers will want to do all they can to support their workers.”
Her remarks on having good policies in place conclude the piece: “Retailers should also review policies and procedures to ensure that they are ready to act quickly with hygiene measures and mental health support if lockdowns happen again in the future."
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