Website Terms of Use
Please read our Website Terms of Use carefully before using this site.
Legal Notices
The Firm
Spencer West is a global legal practice, operating through various legal entities. Each Spencer West entity is a separate legal entity and is not responsible for the acts or omissions of, nor can commit, another Spencer West entity. Details of each Spencer West legal entity in the relevant jurisdiction, including the applicable regulatory body in each jurisdiction, are set out in the Spencer West Terms and Conditions, which is at: https://www.spencer-west.com/engagement-letter-terms-conditions/
Use of term “Partner”
The term ‘partner’ in relation to Spencer West is used to mean that the person is a member, employee or consultant of a Spencer West entity, and not that they are part of a Spencer West entity that is a partnership.
Service of documents
We do not accept service of documents (whether in proceedings or otherwise) by email or fax.
Authorisations
Spencer West LLP is regulated by the Solicitors Regulation Authority and has SRA number 555456. A copy of the SRA’s rules can be accessed at www.sra.org.uk/rules and we can be contacted at [email protected].
We are not authorised by the Financial Conduct Authority (the FCA). However, we are included on a register maintained by the FCA so that we can carry on insurance mediation activity which is broadly the arranging of, advising on, selling and administration of insurance contracts. The relevant register is called the Exempt Professional Firms (EPF) Register. This part of our business, including arrangements for complaints or redress if something goes wrong, is regulated by the SRA. The register can be accessed via the FCA website: https://www.fca.org.uk.
The Law Society is our designated professional body for the purposes of the Financial Services and Markets Act 2000. Responsibility for regulation and complaints is handled independently by the Solicitors Regulation Authority and the Legal Complaints Service.
If you are a consumer and we have made a contract with you by electronic means you may be entitled to use an EU online dispute resolution service to assist with any contractual dispute you may have with us. That is at www.ec.europa.eu/odr.
VAT
Spencer West LLP is registered for VAT purposes with registration number 113167350.
Service of documents
We do not accept service of documents (whether in proceedings or otherwise) by email or fax, unless one of our partners expressly confirms to the contrary in writing. The inclusion of an email address and/or fax number on our letterhead shall not of itself be deemed to constitute such confirmation.
Privacy Policy
These arrangements apply to each law firm in the Spencer West network and also to Spencer West Global Limited (each of which is referred to as “Spencer West”, “we” or “us”).
We use your personal data to provide legal services, manage our business, recruit new colleagues, comply with our legal obligations, monitor and improve the performance of our digital platforms, and provide marketing communications where you have requested them.
We may add your personal data to our global contact database administered by Spencer West Global Limited (“Spencer West Global”), and used by the Spencer West network of law firms, particularly if you are a client or prospective client
We respect your privacy and are committed to protecting your personal data. We have measures in place to safeguard your personal data when we transfer it internationally. We take steps to minimise the amount of personal data we hold about you and to keep it secure. We delete your personal data when we no longer need it, and we have policies in place to govern when that is. You have a number of rights in relation to your personal data. For further details about how we process your personal data, please see the relevant Privacy Notice below.
If you have any questions about how we use your data, please contact our Data Protection Officer, Kristy Gouldsmith, at [email protected].
You can download the full Privacy Notice here
England & Wales Complaints Procedure
If you are a client and require any information about how to make a complaint about Spencer West LLP, please download our client complaints handling procedure.
If you are not a client and require any information about how to make a complaint about Spencer West LLP, please download our third party complaints handling procedure.
If you have any queries in relation to making a complaint please contact us by emailing [email protected] or writing to the Managing Partner, Spencer West LLP, Longbow House, 20 Chiswell Street, London EC1T 4TW.
Contact us
If you have any queries or need assistance in relation to any particular service, please contact any of the Partners listed as key contacts for that service.
For more details about joining our firm, please see the details at ‘Join Us’.